WHO WE ARE

Our website address is: https://www.ulufiles.com.

DATA CONTROLLER

The data controller for the personal data collected on this website is ULUFILES, a business specializing in the sale of digital downloadable products worldwide.

CONTACT INFORMATION

If you have any questions or concerns regarding the processing of your personal data, you can contact us via:

Email: info@ulufiles.com

WHAT PERSONAL DATA WE COLLECT ON THIS WEBSITE

On this website, we collect various types of personal data, including:

Contact information: Name, email address, and other details you provide when making purchases or contacting us.
Browsing data: IP address, device type, browser information, information about how you arrived at the website (search references, links, etc.).
Purchase data: Details of purchased products, payment information (processed securely by third-party payment providers), etc.
Registered user data: If you create an account, we may collect additional data such as preferences and account settings.

LEGAL BASIS FOR DATA PROCESSING

The personal data we collect on this website is processed based on the following legal bases:

User consent: When you fill out contact forms, registration, or subscription forms.
Legitimate interest: When necessary for the operation of the website or for conducting internal analysis to improve our products and services.

PURPOSE OF DATA PROCESSING

We process your personal data for the following purposes:

Subscription forms: To send you newsletters or promotions.
Contact forms: To respond to your inquiries and requests.
Registration forms: To create your user account and enable you to manage your purchases or preferences.
Sales forms: To process purchases of downloadable products.
Download systems: To allow you to download digital products or purchased content from the website.

DATA RETENTION PERIOD

Customer data: Data related to purchases will be retained for as long as necessary to fulfill our legal and tax obligations, generally for 5 years, or as required by applicable regulations.
Subscriber data: Subscriber data (email address, name) will be retained until the user unsubscribes from our newsletter.
Potential customer data: Data collected from non-registered users who are interested in products or services will be retained for a maximum of 1 year, unless the user decides to register.

USER RIGHTS REGARDING THEIR DATA

As a user, you have the following rights regarding the processing of your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can correct any inaccurate or incomplete personal data.
Erasure: You can request the deletion of your personal data.
Objection: You can object to the processing of your data when it is based on our legitimate interest.
Restriction of processing: You can ask us to suspend the processing of your data in certain circumstances.
Data portability: You can receive your personal data in a structured, commonly used, and machine-readable format to transfer it to another controller.

WHO WE SHARE YOUR DATA WITH

We do not share your personal data with third parties, except when necessary for the following purposes:

Payment processing: Payment information is securely shared with payment service providers like PayPal or other platforms, depending on the payment method you choose.
Service providers: Such as hosting services, newsletter dispatch, data analysis, etc., provided that these service providers comply with applicable data protection laws.

SECURITY BREACH NOTIFICATION AND DECLARATION

If we detect a security breach that affects your personal data, we will notify you as soon as possible, in accordance with applicable laws, so that you can take necessary actions.

DATA CONFIDENTIALITY AND SECURITY

Your personal data will be treated with strict confidentiality. We implement appropriate security measures to protect your data from unauthorized access, alteration, loss, or destruction. However, please note that no data transmission or storage system is completely secure.

ACCURACY AND TRUTHFULNESS OF DATA

It is important that the personal data you provide is accurate and complete. If we detect that the data provided is incorrect or incomplete, we reserve the right to block or delete your account until the necessary data is corrected.

REVOCABILITY

At any time, you can revoke your consent for the processing of your personal data, without affecting the legality of the processing based on consent before its withdrawal. You can revoke your consent through the website’s contact forms or from your user account.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you prominently on the website. We recommend reviewing this policy periodically to stay informed about how we protect your information.